Privacy Policy

Information We Collect

Personal Information

We may collect the following types of personal information when you use our services:

• Name, email address, and phone number
• Insurance information for verification purposes
• Location data to help find nearby treatment centers
• Treatment preferences and needs assessment responses
• Communication history with our support team

Automatically Collected Information

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Device type and operating system

How We Use Your Information

We use your information solely to help you find appropriate addiction treatment services:

• Connecting you with suitable treatment facilities
• Verifying insurance coverage and benefits
• Providing personalized treatment recommendations
• Offering ongoing support and resources
• Improving our website and services
• Complying with legal obligations

Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

• Treatment Facilities: With your explicit consent, we share relevant information with treatment centers to facilitate admissions
• Insurance Verification: With insurance providers to verify coverage and benefits
• Legal Requirements: When required by law, court order, or to protect safety
• Service Providers: With trusted partners who help us operate our services (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on privacy and security protocols
• Multi-factor authentication for system access

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: