Frequently Asked Questions

If substance use is negatively impacting your life, relationships, work, or health, it may be time to seek help. Common signs include inability to control use, withdrawal symptoms, neglecting responsibilities, and continued use despite negative consequences. A professional assessment can help determine the appropriate level of care.

The first step is reaching out for help. You can call our 24/7 helpline at (888) 568-9930, verify your insurance coverage online, or schedule a free assessment. Our admissions specialists will guide you through the process and help you find the right treatment program for your needs.

Many facilities offer same-day or next-day admissions. The timeline depends on factors like bed availability, insurance verification, and medical needs. Emergency cases and those requiring medical detox are typically prioritized for immediate admission.

Yes, most facilities encourage tours for prospective patients and their families. Virtual tours are also available. Contact the facility directly to schedule a visit and meet with staff to ensure it's the right fit for your recovery journey.

Most insurance plans, including private insurance, Medicaid, and Medicare, provide coverage for addiction treatment. The Affordable Care Act requires most plans to cover substance abuse treatment as an essential health benefit. Coverage levels vary by plan and may include deductibles, copays, and out-of-pocket maximums.

There are several options for those without insurance: self-pay with payment plans, sliding scale fees based on income, state-funded programs, grants and scholarships, and nonprofit treatment centers. Many facilities have financial counselors to help explore these options.

Treatment costs vary widely based on the type of program, length of stay, and amenities. Outpatient programs may cost $1,000-$10,000, while residential treatment can range from $5,000-$80,000 for a 30-day program. Luxury facilities may charge more. Always verify costs and coverage before admission.

Coverage varies by plan. Most insurance covers a portion of treatment costs, but you may be responsible for deductibles, copays, and coinsurance. Some plans have annual or lifetime limits. Our insurance specialists can help you understand your specific benefits and out-of-pocket costs.

Inpatient (residential) treatment requires living at the facility 24/7 and provides intensive, round-the-clock care. Outpatient treatment allows you to live at home while attending therapy sessions several times per week. The choice depends on severity of addiction, support system, and personal circumstances.

Medical detox is the process of safely managing withdrawal symptoms under medical supervision. It typically lasts 3-7 days and may include medications to ease symptoms and prevent complications. Detox is often the first step before entering a treatment program.

MAT combines FDA-approved medications (like methadone, buprenorphine, or naltrexone) with counseling and behavioral therapies. It's particularly effective for opioid and alcohol addiction, reducing cravings and preventing relapse while supporting long-term recovery.

Dual diagnosis treatment addresses both substance use disorders and co-occurring mental health conditions like depression, anxiety, or PTSD. This integrated approach treats both conditions simultaneously, as they often influence each other.

A typical day includes individual therapy, group counseling, educational sessions, recreational activities, meals, and personal time. Residential programs have structured schedules from morning to evening, while outpatient programs offer more flexibility around work or school commitments.

Visitation and phone policies vary by facility. Many programs limit contact during the initial phase to help you focus on recovery, then gradually increase privileges. Family therapy sessions and scheduled visiting hours are common. Always check specific facility policies.

Common therapies include Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), group therapy, family therapy, trauma-informed care, and holistic approaches like meditation, yoga, and art therapy. Treatment plans are customized to individual needs.

Treatment length varies based on individual needs. Detox typically lasts 3-7 days, residential programs commonly run 30, 60, or 90 days, and outpatient programs may continue for several months. Research shows longer treatment durations often lead to better outcomes.

Yes, addiction treatment is protected by federal confidentiality laws (42 CFR Part 2) and HIPAA. Your information cannot be shared without your written consent, except in specific circumstances like medical emergencies or court orders. Your privacy is strictly protected.

Your treatment information is confidential and cannot be shared with your employer without your written permission. The Family and Medical Leave Act (FMLA) may protect your job during treatment. Many people use FMLA or short-term disability benefits while maintaining privacy.

In most cases, treatment is voluntary. However, court-ordered treatment may occur in cases involving criminal charges or child custody issues. Some states have involuntary commitment laws for individuals who pose a danger to themselves or others due to substance use.

Many treatment centers work with individuals facing legal challenges. Some offer court liaison services, documentation for legal proceedings, and programs specifically designed for court-referred clients. Be honest about legal issues during admission so staff can provide appropriate support.

Aftercare planning begins before discharge and may include outpatient therapy, sober living arrangements, 12-step or alternative support groups, alumni programs, and continued medication management. A strong aftercare plan is crucial for maintaining long-term recovery.

Sober living homes provide a structured, substance-free environment for people transitioning from treatment to independent living. Residents follow house rules, attend meetings, and support each other in recovery while working or attending school.

Relapse prevention involves ongoing therapy, support group participation, lifestyle changes, stress management, avoiding triggers, maintaining healthy relationships, and following your aftercare plan. Remember that relapse doesn't mean failure—it's often part of the recovery journey.

Many facilities offer alumni programs that provide ongoing support through regular meetings, social events, volunteer opportunities, and continued access to resources. These programs help maintain connections and accountability in recovery.