Volunteers of America - Indianapolis

Volunteers of America Ohio & Indiana is a national nonprofit, faith-based organization and ministry of service, established locally in 1896, dedicated to helping those in need rebuild their lives and reach their full potential by offering hope, restoring dignity, and transforming lives.

As one of the largest affiliates of Volunteers of America, it strategically designs and delivers evidence-based human services programs across 65 locations in 16 communities in Ohio and Indiana, serving nearly 11,000 people annually, including veterans, homeless individuals and families, those recovering from substance use disorders, ex-offenders, seniors, youth, and pregnant women and mothers.

Guided by core values of respect and trust, integrity, ministry of service, and creativity and innovation, the organization provides comprehensive, trauma-informed care in key areas: mental health and recovery services such as family-focused residential treatment at Fresh Start Recovery Centers, men's recovery programs, outpatient treatment with medication-assisted treatment, and recovery housing; criminal justice reentry programs offering case management, counseling, job training, and skill development for ex-offenders; veteran services including employment and housing support, supportive services for veteran families (SSVF), suicide prevention through the SSG Fox program, and specialized domiciliary care; diverse housing solutions like permanent supportive housing, transitional and emergency shelters, rapid re-housing, and affordable senior housing to end homelessness and promote stability; and community enrichment initiatives such as food pantries, Operation Backpack for school supplies, and youth and family programs focused on prevention, early intervention, and life skills development.

With a strategic vision under Horizon 2026 for 'Healthy Communities For All,' Volunteers of America Ohio & Indiana integrates health, housing, and human services to improve access to quality healthcare, safe affordable homes, and tailored life-changing programs, fostering social, emotional, and physical well-being while building community partnerships and advocating for equity and justice.

What we treat

Treatment & Programs

Levels of Care

The treatment continuum at Volunteers of America - Indianapolis is designed around specialized residential environments and flexible outpatient care. Mothers stay full-time at the Fresh Start Recovery Center, which meets ASAM level 3.5 criteria. Meanwhile, men involved in the criminal justice system reside at the Turning Point program. Clients can also transition into intensive outpatient programs or supportive recovery housing.

Therapies

Evidence-based frameworks guide daily treatment, blending intensive group therapy with motivational interviewing. Medication-Assisted Treatment sits at the core of both outpatient and residential services to support safe, lasting sobriety. Furthermore, programs integrate gender-responsive care and family coaching to heal the underlying psychological wounds driving addiction.

Addictions

Tackling the devastating impacts of the opioid epidemic is a primary focus for this clinical team. Specialized residential programs welcome pregnant women and mothers struggling with active opioid dependency. Care is also tailored for men in the justice system who are actively overcoming deep-rooted substance habits.

Conditions

Individuals managing complex mental health disorders alongside active addiction receive comprehensive behavioral health care. Staff members are strongly trauma-informed, delivering targeted relief to clients haunted by intense emotional or physical trauma. Specialized focus is also placed on treating profound depression, anxiety, and severe PTSD.

Issues

Recovery here goes far beyond clinical treatment by directly attacking the systemic barriers to a stable life. Teams actively support clients facing acute homelessness, deep financial stress, and complex child welfare involvement. Case managers also provide employment readiness training and court advocacy for individuals navigating tough legal hurdles.

Homelessness/Housing Insecurity Food Insecurity / Benefits Navigation

Programs

The cornerstone tracks at Volunteers of America - Indianapolis reflect a profound ministry of service built on evidence-based practices. The Fresh Start Recovery Center operates as a dedicated mother and child program, keeping families unified during intensive treatment. Similarly, the Turning Point Center serves as a specialized, court-mandated program offering a critical alternative to incarceration.

Trauma-Informed Evidence Based Mother & Child Program Court-Mandated Program

On-site

Amenities

Finding an environment that feels safe and supportive is crucial for sustainable healing. Secure interior corridors and an on-site elevator ensure daily accessibility for all residents, including mothers maneuvering with small children. Clients also benefit from convenient on-site parking, a fitness center, and a computer lab designed for job readiness.

Computer Lab Community Center Fitness Center/Gym On-site Parking

Coverage

Payment

Financial accessibility remains a central pillar of the founding mission, ensuring vulnerable populations receive transformative care without crushing debt. Volunteers of America - Indianapolis proudly accepts major public insurance types, including both traditional Medicaid and Medicare. Families and individuals can also utilize regional private network plans from carriers like Anthem, MDWise, and Humana.

Humana Medicaid Anthem Medicare Tricare Aetna United Healthcare

Eligibility

Who We Serve

While traditional healthcare systems often overlook marginalized groups, this organization builds specialized entry points for adults and seniors. Dedicated care models exist specifically for pregnant women, single mothers, and adult men exiting the justice system. They also honor local military veterans currently fighting housing instability and personal crisis.

Age Groups

Adults (26-64)Seniors (65+)

Additional Services

Wraparound support plays a massive role in the recovery journey, providing everything from medical clinic connections to long-term housing navigation. Mothers receive dedicated education focusing on healthy pregnancies, childbirth, and vital crib safety. Veterans can also access the SSG Fox program, which delivers crucial peer support and ongoing case management.

About

Facility Info

Operating as a national nonprofit and faith-based organization, Volunteers of America - Indianapolis has been an anchor of hope for decades. Programs are uniquely structured to blend professional healthcare with the warmth of a community ministry. Every physical space is purposely built to restore personal dignity and foster genuine respect.

Credentials

Accreditations

Demonstrating a top-tier commitment to clinical quality, the facility maintains rigorous international standards across its behavioral health wings. Their residential and outpatient treatment programs are officially accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Programs also hold hard-earned certifications from the Indiana Division of Mental Health and Addiction.