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Northeastern Center Noble County Office - Kendallville

1930 East Dowling Street, Kendallville, IN 46755

2.8 (17 reviews)
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Northeastern Center (NEC) is a community mental health center founded in 1977, serving northeast Indiana with 12 locations across DeKalb, LaGrange, Noble, and Steuben counties.

With over 200 employees including psychiatric staff, nurses, master's level therapists, and case facilitators, NEC helps individuals achieve emotional and mental wholeness through accessible, affordable, and quality behavioral health services.

As the premier provider, NEC acts as the trusted partner empowering individuals to find hope, recovery, and a path forward, focusing on those with serious mental illness, children and adolescents with serious emotional disturbances, and individuals struggling with substance abuse.

Services encompass comprehensive mental health care, including outpatient therapy and medication management, substance use treatment, adult residential homes, inpatient services, 24/7 crisis intervention via Emergency Solutions and NEC Cares, wraparound facilitation for families, school assistance programs offering free counseling sessions, supported employment, telemedicine, community-based skills training, the New Hope Clubhouse for social and vocational support, child and family therapy, and addiction recovery programs like intensive outpatient treatment.

Accredited by CARF, NEC ensures consumer-focused programs with a sliding fee scale based on income and family size, accepting Medicare, Medicaid, and CHIP, and prohibiting discrimination on any grounds to promote recovery and community reintegration.

What we treat

Treatment & Programs

Levels of Care

The treatment continuum here ranges from acute crisis intervention to ongoing outpatient care. Their Kendallville location provides community-based outpatient services and specialized intensive outpatient programs, while also coordinating directly with the organization's residential homes and hospital inpatient services across the region.

Therapies

Instead of simply listing standardized modalities, the clinical team adopts a systematic and highly strength-based approach to long-term psychotherapy. Clients engage in individual, group, and family therapy sessions designed to help them identify personal triggers, build daily coping skills, and confidently manage their behavioral health needs.

Addictions

Care teams evaluate and treat a variety of substance use disorders, leading with specialized intensive outpatient tracks for chemical dependency. When acute stabilization is required, their inpatient hospital provides safe detoxification protocols for alcohol, opioids, and central nervous system depressants like benzodiazepines and barbiturates.

Conditions

Northeastern Center helps clients achieve genuine emotional and mental wholeness by addressing everyday stressors alongside serious mental illnesses. The clinical team works extensively with depression, profound systemic anxiety, and traumatic stress, utilizing a structured therapeutic approach to help individuals confront and manage their symptoms effectively.

Issues

Clinical care coordinators understand that behavioral health is often deeply intertwined with broader, practical life challenges. Clients can find dedicated professional support for navigating post-divorce recovery, processing complex grief and loss, and resolving deep-rooted family or interpersonal conflicts.

Programs

Distinctly unique to this community is the New Hope Clubhouse, a voluntary, work-ordered day program where adults with mental illness can regain confidence through shared tasks. Additionally, their School Assistance Program provides two free counseling sessions to local students and staff, while the Wraparound program delivers highly individualized support for families.

On-site

Amenities

The physical spaces across the network reflect a commitment to community and comfort, from the private client rooms at the Auburn inpatient hospital to various home-like residential facilities. In Kendallville, the New Hope Clubhouse features a working kitchen and snack bar where members can practice daily living skills in a supportive, shared environment.

Coverage

Payment

True to its community-first mission, the facility serves everyone regardless of their immediate ability to pay. They actively accept Medicare, Medicaid, and CHIP, while offering a highly transparent sliding fee scale based on household income and family size to maximize affordability.

Please contact the facility directly to verify insurance coverage and payment options. Many facilities offer free insurance verification.

Call to Verify Coverage

Eligibility

Who We Serve

As a comprehensive community asset, Northeastern Center serves residents of all ages across the greater Kendallville region. The organization maintains expertly tailored programming for high-needs youth and families, standard adult outpatient populations, and even dedicated screening support for local educators and their students.

Populations Served

Languages

English

Additional Services

Northeastern Center operates a robust 24/7 crisis intervention system through their dedicated Emergency Solutions and NEC Cares response teams. Beyond immediate stabilization, they offer extensive wraparound services, including telemedicine access, clinical case management, and supported employment pathways to help clients successfully return to the local workforce.

Crisis StabilizationTelemedicine AccessSliding Scale FeesSupported EmploymentCase ManagementNursing CarePsychiatric ServicesMedication ManagementTransportation ServicesLife Skills TrainingAssessment/Evaluation Services

About

Facility Info

Established in 1977, this community mental health center acts as a trusted behavioral health anchor for northeast Indiana. The Kendallville office serves as the primary clinical hub for Noble County, functioning alongside a wider regional network of clinics, structured residential homes, and a dedicated psychiatric hospital.

Credentials

Accreditations

The organization maintains formal accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF). Their site emphasizes that this specific credential ensures programs remain deeply consumer-focused and that clients are actively involved in planning their own care.

Northeastern Center Noble County Office - Kendallville
1930 East Dowling Street, Kendallville, IN 46755
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